Privacy Policy

Last updated: September 28, 2023

Rasky Health & Wellness, LLC, doing business as LUX BOOTCAMP ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our health coaching and fitness services.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We may collect various types of personal information from you when you engage with our services, including:

1. Contact Information: Your name, email address, phone number, and mailing address.
2. Health and Fitness Information: Information about your health and fitness goals, medical history, dietary preferences, and exercise routines.
3. Payment Information: Information related to your payment method, such as credit card details, to process payments for our services.
4. Communications: Records of your interactions with us, including emails, messages, and chat logs.
5. Device and Usage Information: Information about your device and how you use our website and mobile applications, including your IP address, browser type, and operating system.
6. Location Information: If you grant us access, we may collect your location information to provide location-based services.

How We Use Your Information

We use your personal information for the following purposes:

1. Providing Services: To provide health coaching and fitness services tailored to your needs, goals, and preferences.
2. Communication: To communicate with you about your health and fitness program, updates, and marketing materials (if you have opted in).
3. Payment Processing: To process payments for our services and handle billing inquiries.
4. Customer Support: To respond to your inquiries, requests, and provide customer support.
5. Analytics: To analyze and improve our services, including monitoring website and app usage patterns.
6. Legal and Regulatory Requirements: To comply with legal and regulatory requirements and to protect our rights and interests.

Information Sharing

We may share your personal information with the following parties:

1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, website hosting, and customer support.
2. Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights, privacy, safety, or property.
3. Business Partners: We may share information with business partners when you opt for integrated services or promotions with them.
4. Aggregate Data: We may share aggregated and anonymized data for research, analysis, or marketing purposes.

Your Choices and Rights

You have the following rights concerning your personal information:

1. Access and Correction: You may request access to and correction of your personal information we hold.
2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our communications.
3. Data Deletion: You can request the deletion of your personal information unless we have a legal obligation to retain it.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or storage system is completely secure; therefore, we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through prominent notice on our website or via email.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

Rasky Health and Wellness, LLC doing business as LUX BOOTCAMP
12121 Frankstown Rd
Unit #5034
Pittsburgh, PA 15235
(724) 382-8188
[email protected]

Date of Last Revision: September 28, 2023

Please note that we may ask for additional information to verify your identity before responding to your requests.